Forge GTM brain

Forge provides freight forwarding, customs brokerage and duty recovery services to businesses moving goods internationally.

category

Freight forwarding and customs brokerage

market profile

  • text: Importers face freight coordination, customs clearance and changing tariff obligations across separate workflows.
  • text: Duty drawback is a potential recovery opportunity for qualifying imported goods that are subsequently exported or scrapped.

personas

  • title: Supply chain or logistics director
    pains:
    • Coordinating ocean, air and trucking shipments with fragmented visibility
    • Customs delays and handoffs disrupt delivery plans
  • title: Trade compliance manager
    pains:
    • Keeping entries, classifications and documentation accurate as tariffs change
    • Managing clearance and broker communications for incoming freight
  • title: Finance or import operations leader
    pains:
    • Duties and eligible refunds are hard to track across historical entries
    • Manual recovery paperwork competes with day-to-day logistics

icp

  • text: Businesses importing goods into the US that need brokerage and international freight coordination, from small businesses through larger enterprises.
  • text: Importers with qualifying export or scrap activity and a meaningful history of paid duties to evaluate for drawback.

message pillars

  • text: Combine forwarding, brokerage and duty recovery in one service.
  • text: Use licensed expertise and technology for customs entry.
  • text: Give customers a single view of operations.
  • text: Offer direct, dedicated operational support.

objections

  • objection: Can an AI-native provider handle customs compliance?
    response: Discuss how licensed brokers review and file entries, and assess a representative shipment and classification process.
  • objection: We already have a forwarder and broker.
    response: Compare handoffs, visibility and service levels on one trade lane or evaluate duty recovery separately.
  • objection: Are we eligible for refunds?
    response: Have Forge evaluate actual entry and export or scrap records; recovery depends on eligibility and documentation.

competitors

  • name: Flexport
    why: Digital freight forwarding, customs and tariff services.
  • name: Charter Brokerage
    why: Duty drawback and tax recovery services.
  • name: iCustoms
    why: Customs management and compliance automation.

influencers

  • name: Emir Sahmanovic
    url: https://www.linkedin.com/posts/emir-sahmanovic-976b71b5_tldr-forge-now-gets-companies-refunds-on-activity-7315101209684553730-DG_k
    why: Co-founder posting about Forge's duty drawback service.

keywords

  • customs brokerage services
  • freight forwarder customs broker
  • duty drawback service
  • tariff refund recovery
  • import customs clearance
  • international freight forwarding

voice

  • direct and practical
  • service and expertise led
  • confident about simpler operations

signals

  • text: Importer has rising tariff exposure or is reviewing duty drawback eligibility.
  • text: Company is adding international shipping lanes or seeking a new customs broker.

hiring

  • Sales Development Representative
  • Software Engineer
  • Founding GTM

pricing

model: unknown

motion

sales_led

channels

  • LinkedIn
  • outbound
  • founder outreach
  • SEO
  • sales consultation

confidence

high

Founders

  • name: Emir Sahmanovic
    title: Founder/CEO
    role: CEO
    bio: Emir is the co-founder and CEO of Forge. Previously he was a lead engineer with experience designing, building, and testing rocket engines at Blue Origin and Stoke Space. At Stoke, Emir was part of a small team that became the fastest to ever go from seed funding to engine hot fire.
  • name: Haris Sahmanovic
    title: Founder/CTO
    role: CTO
    bio: Haris is the co-founder and CTO of Forge. Before Forge, he worked at Facebook and Vanguard as a backend engineer.

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